EVERYTHING YOU NEED TO KNOW BEFORE YOU SHINE.
What is GLLIMMA jewellery made from?
Our jewellery is crafted from stainless steel and ion gold-plated stainless steel, chosen for its durability and everyday wearability. Selected pieces also feature genuine pearls and natural gemstones, making every piece beautifully unique.
Will my jewellery tarnish?
Our stainless steel jewellery is designed to be tarnish resistant and made to last. To keep your GLLIMMA pieces looking their best, we recommend avoiding prolonged contact with water, perfumes, lotions and harsh chemicals, and storing them in the pouch provided when not being worn.
Are the pearls and gemstones real?
Yes. We use genuine freshwater pearls and natural gemstones. Because they are created by nature, each stone and pearl will vary slightly in colour, shape and pattern, making every piece one of a kind.
Can I wear my jewellery every day?
Absolutely. GLLIMMA is designed to be worn your way, every day. While our materials are chosen for durability, a little care will help keep your jewellery looking beautiful for years to come.
Are your necklaces and charms interchangeable?
Yes. Many of our necklaces, earrings and bracelets are designed to work together, allowing you to add, remove and swap charms to create your own look. That’s what makes GLLIMMA so versatile.
Can I wear multiple charms together?
Of course. Layering and personalisation are at the heart of GLLIMMA. Mix meaningful charms, gemstones and metals to create a style that’s uniquely yours.
Will every piece look exactly like the photographs?
Natural gemstones and freshwater pearls are all unique, so slight variations in colour, shape and markings are completely normal. We believe these natural differences are part of their beauty.
Is your jewellery suitable for sensitive skin?
Our stainless steel jewellery is suitable for most people with sensitive skin. However, as everyone’s skin is different, we cannot guarantee that every individual will be free from irritation.
How long will my order take to arrive?
We aim to dispatch orders within 1–2 working days. Delivery times will depend on the shipping option selected at checkout. You’ll receive tracking information as soon as your order has been dispatched
Do you offer gift packaging?
Every GLLIMMA order is carefully packaged, making it perfect for gifting or treating yourself.
Can I return my order?
Yes. We accept returns on unworn items in their original condition within our returns period. For hygiene reasons, pierced earrings cannot be returned unless they are faulty. Please see our Returns Policy for full details.
What if my item arrives damaged?
Please contact us as soon as possible and include a photograph of the item. We’ll investigate the issue quickly and do everything we can to make it right.
How do I care for my jewellery?
To keep your jewellery looking its best:
- Store it in its pouch when not in use.
- Apply perfume, lotions and hairspray before putting on your jewellery.
- Remove jewellery before sleeping, swimming or exercising.
- Wipe gently with a soft jewellery cloth after wearing.
I still have a question.
We’re always happy to help. If you can’t find the answer you’re looking for, please get in touch via our Contact page and we’ll get back to you as soon as possible.
READY TO CREATE YOUR OWN LOOK?
Mix it. Layer it. Personalise it.
Your jewellery with interchangeable pieces designed to evolve with your style. And if you need a little help choosing we’re only a message away.